I just wrote a post about helping others. When I talk about helping others, I mean being aware of and respecting their feelings and wishes. There are a lot of things people call helping others which are really not helpful at all.
When you say to a sick person, "You would be fine if you just exercised more," that is not helping.
When a person is trying to clear all the clutter out of their house and you give them some useless knick-knack as a gift, you are not doing them a favor.
When a person is struggling with something and you say, "It's not that hard," you are not helping.
The above three examples are all cases of making things worse. I hate when people make things worse like that and then expect to be thanked for their helpfulness.
Helping others is about listening. It's about attuning yourself to the wishes of others. It's about treating other people with respect. It's about appreciating what others have to offer.